Higlights of Externalys
The life of the national Trade association of call centers and customer relationship is given rhythm by numerous events: seminars, organization of business meetings, training sessions...
Externalys and its President Sahbi Gargouri were present at the Ceremony of the 1st edition of the event "Elected Customer Service of the Year 2020" event, to give one of the trophies to the 9 winners of this 1st Tunisian edition.
The quality of customer service being one of the major axes of our mission, we were pleased to participate in this event to honor the brands that also make it their major engagement.
Congratulations to the 9 winners !
Embark your contact center in First Class at the price of the economy!
GlobalNet & Comunik are delighted to invite you to the seminar they are organizing on October 1st, 2019, from 8:15 am at the Mövenpick Hotel du Lac, Tunis.
More information about the program and registration at the seminar on http://bit.ly/2n7xm5d
Comunik will be present at the customer relations fair from 9 to 11 April 2019 - Porte de Versailles, Paris - Booth N20-029.
In this context, Comunik organises a conference "BI & KPI: The knowledge that gives the power to the contact centers" on April 10, room 8 from 10:15 to 11:05.
Organized by Externalys, This RGPD training and subcontracting aimed at to train the participants about the new European regulation on the personal data protection Which leads new important obligations in materials of protection of the private life for organizations based in the EU As well as for the organizations which process data on individuals of the EU.
The extraterritorial application of the new European regulation could so have a direct impact on the sector of ICTS in Tunisia, in particular the call centers which work for European companies and which manage databases, banking sector, service companies, information technology companies (in private individuals those specialized in the "cloud"), the operators of the TELECOM.M
The capacities of this new regulation are directly applicable since May 25th, 2018.